Future Ordering blog

Digital Transformation Elevating Guest Experience at Pizza Hut

Iconic brand Pizza Hut is digitizing its restaurants and has launched new and smart functions and solutions that enhances guest experience and facilitates working environment for employees.

Stockholm, Sweden
Aug 15, 2023
(updated
Jan 17, 2024
)
Andrea Lindgren, CMO Pizza Hut Sweden

Iconic brand Pizza Hut is digitizing its restaurants and has launched new and smart functions and solutions that enhances guest experience and facilitates working environment for employees. Customers can benefit from an easy-to-use and fully integrated online ordering system, convenient payment options, loyalty offers and personalized content.

“We are now taking the next step to a true omnichannel approach and are teaming up with Future Ordering, with a proven track record in the industry. Selling through Online, App and Kiosk will give our existing and future customers the flexibility to order our delicious pizzas whenever and from wherever” says David Möller, Pizza Hut Sweden.

Being fully white-labeled and built for enterprise organizations, the platform from Future Ordering offers the next generation interface and enables Pizza Hut Sweden to sell in their own digital channels, utilize data and get all the relevant statistics – everything to give their customers a superior guest experience.

“We have seen a gap in the market for a while and felt that the timing was right for us to make a change and go all in digital. The launch gives a boost to our range of services and helps us continue our journey towards becoming Sweden's best pizza chain", says Andrea Lindgren, CMO at Pizza Hut Sweden.

With the new ordering system, Pizza Hut offers more than just pizza - the brand offers an experience that helps customers get food quickly and conveniently. Everything is designed to make the process of ordering food from Pizza Hut faster, easier, and more intuitive.

“Future Ordering is proud to be part of driving Pizza Hut Sweden's digitization journey. I'm sure that the work we are doing with the Pizza Hut team in Sweden will be exciting for other Pizza Hut markets to follow”, says Alexander Herbring, CCO Future Ordering.

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