Provide App ordering, Web ordering, Kiosk ordering, Order Status Board and Production screens stand-alone from the Point of Sale. This one-stop-shop packaging allows for instant pilot projects, independent solutions but with the flexibility to add a full POS integration at a later stage. Our platform APIs/reporting contains all the data needed to do reporting, reconciliation and fiscalisation in your existing systems.
Allow order ahead minutes to weeks in advance. Full support of different menus and pricing for different times, order types as well as campaign products, stand-alone or with a two-way integration with the POS.
An app platform that can run on a computer screen or phone with full identity management. Enabling to accept digital ordering outside of the POS but also applications for real time analytics, stock-out, publishing, locating vehicle or guests etc.
The Future Ordering platform comes with an advanced recommendation engine fully integrated in the user journey across channels for upselling, cross-selling and recommendations based on item added, store, time, and current basket contents.
Support vouchers, coupons or an external “mix and match” calculation to have consistent pricing in cross channel campaigns. We also support discount programs in underlying systems for staff or customer company employees.
Communicate with your guest via push notifications, SMS messages or e-mail. In sync with the registered user profile settings and contracts, communication is done with full GDPR compliance.
Starting from a digital campaign or by scanning a QR code our Linkbuilder will enable you to link the guest directly to the right view in the user journey. Support for store, order type, menu/time and to include adding a product/discount to the basket.
Provide global/local PSP’s, payment wallets, gift cards or stored value in a seamless checkout experience with support for split payments and stored payment tokens. Future Ordering Card Data Environment is certified PCI DSS 3.2 Service Provider Level 1.
With a fully GDPR compliant user account you will own the relationship with your guests. We support both registered users and a seamless guest ordering experience as well as the option for SSO with an external/existing user account.
Automatically calculate an accurate Promise Time™ for takeaway, delivery or eat-in, based on all orders in the system/POS and the current production capacity of the kitchen. Promise Time™ ensures guest satisfaction and mitigates the risk of overloading operations.
We provide second line support with incident response 24/7/365 to ensure uninterrupted operations as a part of the software subscription. Our knowledge management portal contains knowledge articles, configuration guidelines and best practices.
Future Ordering's Card Data Environment is certified PCI DSS 3.2 Service Provider Level 1. Our AOC (Attestation of Compliance) is available on request. This certification limits merchant liability/risk of accepting online payments and the "PSP/bank fees".
In our role as a Processor of Personal Data, Future Ordering undertake technical and organisational measures to meet the requirements of Applicable Data Protection Law and ensures the rights of data subjects.
Platform Partners & Ecosystems
Fast Food & Fast Casual
Casual dining, Hotels & Bars
Restaurants with Table Service
Restaurants &
Cafés
Trusted by the most innovative restaurants in the world
