Digital Ordering Solutions forIndependent Restaurants & Cafés

Provide App ordering, Web ordering, Kiosk ordering, Order Status Board and Production screens stand-alone from the Point of Sale. This one-stop-shop packaging allows for instant pilot projects, independent solutions but with the flexibility to add a full POS integration at a later stage. Our platform APIs/reporting contains all the data needed to do reporting, reconciliation and fiscalisation in your existing systems.

Full Service Restaurants with Table Service Solutions

Cloud (App and Web Ordering) and On-Premises

Takeaway/Click 'n' Collect

Allow order ahead minutes to weeks in advance. Full support of different menus and pricing for different times, order types as well as campaign products, stand-alone or with a two-way integration with the POS.

Order Management

An app platform that can run on a computer screen or phone with full identity management. Enabling to accept digital ordering outside of the POS but also applications for real time analytics, stock-out, publishing, locating vehicle or guests etc.

Functionality for Independent

Upselling/Cross-Selling

The Future Ordering platform comes with an advanced recommendation engine fully integrated in the user journey across channels for upselling, cross-selling and recommendations based on item added, store, time, and current basket contents.

Deals

Support vouchers, coupons or an external “mix and match” calculation to have consistent pricing in cross channel campaigns. We also support discount programs in underlying systems for staff or customer company employees.

Marketing Communication

Communicate with your guest via push notifications, SMS messages or e-mail. In sync with the registered user profile settings and contracts, communication is done with full GDPR compliance.

QR Codes/Deep Linking

Starting from a digital campaign or by scanning a QR code our Linkbuilder will enable you to link the guest directly to the right view in the user journey. Support for store, order type, menu/time and to include adding a product/discount to the basket.

Payment Options & Local Wallets

Provide global/local PSP’s, payment wallets, gift cards or stored value in a seamless checkout experience with support for split payments and stored payment tokens. Future Ordering Card Data Environment is certified PCI DSS 3.2 Service Provider Level 1.

Account/Guest Ordering

With a fully GDPR compliant user account you will own the relationship with your guests. We support both registered users and a seamless guest ordering experience as well as the option for SSO with an external/existing user account.

Promise Time

Automatically calculate an accurate Promise Time™ for takeaway, delivery or eat-in, based on all orders in the system/POS and the current production capacity of the kitchen. Promise Time™ ensures guest satisfaction and mitigates the risk of overloading operations.

Services for Independent

Global Support, 24/7/365

We provide second line support with incident response 24/7/365 to ensure uninterrupted operations as a part of the software subscription. Our knowledge management portal contains knowledge articles, configuration guidelines and best practices.

IT & Compliance for Independent

PCI Compliance

Future Ordering's Card Data Environment is certified PCI DSS 3.2 Service Provider Level 1. Our AOC (Attestation of Compliance) is available on request. This certification limits merchant liability/risk of accepting online payments and the "PSP/bank fees".

GDPR Compliance

In our role as a Processor of Personal Data, Future Ordering undertake technical and organisational measures to meet the requirements of Applicable Data Protection Law and ensures the rights of data subjects.

Our solutions for the Restaurant of the Future

  • Cloud (App/Web)
  • Takeaway
  • Click 'n' Collect
  • Table Ordering
  • Curbside Ordering
  • Room Service
  • On-Premise
  • Order Management
  • POS Integration
  • KDS Integration
  • Delivery Integration
  • Order Status Board
  • Kiosk
  • Functionality
  • Upselling/Cross-Selling
  • Deals
  • Marketing Communication
  • QR Codes/Deep Linking
  • Payment, Local Wallets
  • Account/Guest Ordering
  • Promise Time™
  • Stored Value/Gift Cards
  • Loyalty
  • Master Data Management
  • Account Customers
  • Proximity, Table
  • Proximity, Phone/Car
  • Services
  • Global 24/7/365 Support
  • Pro-Services
  • Sales Optimization Services
  • Publishing Services
  • IT & Compliance
  • PCI Compliance
  • GDPR Compliance
  • Telemetry
Independent Restaurants & Cafés

Independent

Restaurants & Cafés

Full Service Restaurants with Table Service

Full-Service

Restaurants with Table Service

Limited Service Restaurants, Casual Dining, Hotels & Bars

Limited-Service

Casual dining, Hotels & Bars

Quick Service Restaurants, Fast Food & Fast Casual

Quick-Service

Fast Food & Fast Casual

Enterprise Platform Partners & Ecosystems

Enterprise

Platform Partners & Ecosystems

  • API
  • API
  • API
  • API
  • API
  • API
  • API
  • API
  • API
  • API
  • API
  • API
  • API
  • Partner Support
  • Integration Partners

Highly innovative and profitable Enterprises powered by Future Ordering

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